LOAN HOUSE PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit and/or submit a request from www.loanhousemortgage.com (the “Site”).
YOUR CONSENT
By using the Site (or any portion thereof), you agree that this Privacy Policy governs our collection, use and disclosure of any information collected by us on or through the Site. The personal information that we collect are used for providing and improving our services. We will not use or share your information with anyone except as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages and services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Loan House and our third-party service providers may use the information we collect for various purposes, including but not limited to, ongoing communication, providing services to you, processing payments, marketing or promoting our services, surveys, and improving the content, features, tools, site, and mobile applications that we make available on our website. We may also send you information that you request from us, promotional materials, and any other communication for any other legitimate and lawful business reasons. Additionally, we may retain and use certain collected information to facilitate and otherwise address certain inquiries, requests, subscriptions, or business transactions and relationships with Loan House, respond to your questions or requests for information about or from Loan House and ensure compliance with all Loan House policies and any applicable law.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by emailing us at [email protected].
Additionally, you can opt-out of some of these services, such as Google and Facebook Ads, by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
SECURITY
We take our responsibility to protect your information very seriously. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, Loan House cannot ensure or warrant the security of any information transmitted to the Site.
VISITING THE SITE FROM OUTSIDE THE UNITED STATES
If you are visiting the Site, or any part thereof, from outside of the United States of America, please be aware that your information may be transferred to, stored, or processed in the United States. Although data laws and regulations are not as extensive in other countries, rest assured that we have safeguards in place to protect your privacy. By using any portion of the Site, you understand and consent to the transfer of your information and those third parties with whom we share it as described in our Privacy Policy.
THIRD-PARTY LINKS
Certain content and services available via the Site may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
MINORS
Loan House does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.loanhousemortgage.com only with permission of a parent or guardian.
CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].
